Shipping & Returns
SHIPMENT
All packages are processed and shipped within one day.- After shipment, a track & trace code will automatically be sent by email.
- Receiving the track & trace code can take a day.
- No mail received:
- Check your email address.
- Check your spam box.
Delivery time after processing and shipping:
Netherlands: € 5.95 1-2 working days
Belgium: € 7.95 2-3 working days
EU: € 12,95 7 working days
Worldwide: € 19,95 14 working days
RETURN
Not satisfied with your purchase? Send your item back in its original condition * within 14 days of receipt. Items purchased at a discount cannot be returned.
Return Proces:
- Go to babyreni.nl/return
- Register your return.
- Pack the item including product tags and any other items included.
- Add the received return form to your package.
- Send the package to the address below:
Baby Reni
Attn. Returns
Krombraak 4
4906 CR
Oosterhout
- After receipt and checking for signs of use, the full purchase amount, excluding shipping costs, will be refunded to your payment account.
* All items must have the product tags and no signs of the items being worn, used, washed or modified.
Keep in mind that:
- The item is your responsibility until it reaches us.
- The costs for returning your item are for your own account.
- The return payment can take up to 4 weeks.
- Does the returned item not contain the necessary information? This can cause delays.
If the item you have received is defective or wrong, please contact shop@aresmusic.nl stating your order number, your name and address and details of the product.