Shipping & Returns

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SHIPMENT

All packages are processed and shipped within one day.
 

• After shipment, a track & trace code will automatically be sent by email.
• Receiving the track & trace code can take a day.
• No mail received:
  • Check your email address.
  • Check your spam box.

 
 
Delivery time after processing and shipping:
 
Netherlands:         € 5.95                     1-2 working days
Belgium:                € 7.95                     2-3 working days
EU:                        € 12,95                    7 working days
Worldwide:            € 19,95                   14 working days

 

RETURN 

Not satisfied with your purchase? Send your item back in its original condition * within 14 days of receipt. Items purchased at a discount cannot be returned.
Return Proces:

1. Go to babyreni.nl/return
2. Register your return.
3. Pack the item including product tags and any other items included.
4. Add the received return form to your package.
5. Send the package to the address below:

 
Baby Reni
Attn. Returns
Krombraak 4
4906 CR
Oosterhout

5. After receipt and checking for signs of use, the full purchase amount, excluding shipping costs, will be refunded to your payment account.

NOTE: Items that are not in their original condition * or returned within 14 days of receipt will not be refunded. Check carefully in advance whether you meet these requirements.
* All items must have the product tags and no signs of the items being worn, used, washed or modified.
Keep in mind that:
 

• The item is your responsibility until it reaches us.
• The costs for returning your item are for your own account.
• The return payment can take up to 4 weeks.
• Does the returned item not contain the necessary information? This can cause delays.

 
If the item you have received is defective or wrong, please contact shop@aresmusic.nl stating your order number, your name and address and details of the product.